422 Privacy Policy — Protecting Our Users' Information

This Privacy Policy explains how the 422 platform collects, uses, stores, and protects your personal information. By using our services, you agree to the privacy practices described in this document.

Effective date: 1 January 2026. This policy may be updated from time to time.

Frequently Asked Questions Register Account

Information We Collect

Account Information

When you register an account with 422, we collect information you provide directly, including your full name, email address, phone number, date of birth, and details needed for identity verification. This information is used to create and manage your account and for security verification purposes.

Device and Browser Information

When you access the 422 platform, we automatically collect certain technical information, including your IP address, browser type, device operating system, screen resolution, and usage data such as pages visited and session duration. This information helps us improve platform performance and detect any suspicious activity.

Payment Information

To process deposits and withdrawals in Malaysian Ringgit (RM/MYR), we collect payment details such as bank account holder name, bank account number, and e-wallet information. This financial information is handled under strict security standards and is not stored in our system longer than necessary for transaction processing.

Cookies and Usage Data

422 uses cookies and similar tracking technologies to improve user experience. Cookies enable us to remember your preferences, keep login sessions active, and analyze platform usage patterns. You can manage cookie settings through your browser, but disabling certain cookies may affect platform functionality.

Content of This Policy

Information Collected
Purpose of Information Use
Cookies & Tracking
Data Storage & Security
Sharing with Third Parties
User Rights & Contact Us

How We Use Your Information

Account Management & Services

The information you provide is used primarily to manage your 422 account, process deposit and withdrawal transactions in MYR, grant access to platform services, and contact you regarding your account or transactions.

Security and Fraud Prevention

422 uses collected information to detect and prevent fraud, verify user identity, monitor suspicious transactions, and ensure compliance with relevant anti-money laundering regulations.

Platform Improvements

Usage data and technical information help us understand how users interact with the platform, identify technical issues, optimize performance, and plan new features tailored to Malaysian users’ needs.

Service Communications

We may send account notifications, policy updates, transaction information, and service feedback via email or registered channels. These communications are part of our service and cannot be fully unsubscribed from while your account is active.

Data Storage & Security

Technical Security Measures

422 takes user data security seriously. All communications between your device and our servers are protected with SSL (Secure Socket Layer) encryption. Sensitive data such as financial information is stored encrypted and accessible only to authorized personnel.

Data Retention Period

We retain your personal information for as long as your account remains active or as required for service purposes. Financial transaction data is kept in accordance with the retention periods prescribed by applicable Malaysian laws and financial regulations. When data is no longer needed, it will be securely deleted or anonymised.

Security Limits

While we take reasonable steps to protect your information, no online security system can guarantee absolute protection. Users are also responsible for keeping their account passwords secure and must not share login credentials with others.

Users access the mobile casino securely from Putrajaya through the 422 platform

Sharing Information with Third Parties

Core Principles

422 does not sell, rent, or disclose your personal information to third parties for marketing purposes without your consent. However, certain information sharing may occur under specific circumstances:

Payment Processors: Payment information is shared only with authorized payment providers to process MYR deposits and withdrawals. All payment processors we use are bound by strict confidentiality agreements.
Legal Requirements: We may be legally required to disclose certain information to authorized authorities if ordered by Malaysian law or a valid court order.
Platform Protection: Information may be shared with security agencies or fraud prevention companies to protect the platform and other users from unlawful activity.
Technical Service Providers: Service providers assisting with the platform’s technical operations may have limited access to data strictly needed for their tasks only.

Our Privacy Commitment

No data sales to advertisers
Limited and Purpose-Specific Sharing
Compliance with Malaysian Law
User data protection

User Rights and How to Contact Us

Right of Access & Correction

You have the right to request a copy of the personal information we hold about you. If you find any inaccuracies or outdated data, you can request corrections through your account settings or by contacting 422 customer support directly.

Right to Deletion

You may request deletion of your account and personal data. However, certain data may need to be retained to comply with applicable laws or financial regulations even after account closure. Deletion requests will be processed within a reasonable timeframe.

Privacy Policy Changes

422 reserves the right to update this Privacy Policy at any time. Significant changes will be communicated to users via email or platform notices. It is your responsibility to review this page periodically to stay informed about our current policies.

How to Contact Us

If you have any questions, concerns, or requests related to your privacy and data protection, please contact our team:

Support Email:

[email protected]

Further Guidance:

Browse Sections Frequently Asked Questions us for prompt assistance with privacy and account security matters.

Related Policies

For a fuller understanding of how we manage the platform, please also read Terms & Conditions and Responsible Gaming Policy us.